If any questions arise, please call our experienced client service:

• Contact information

A. I need help with sampling and sample handling.

Choose type of matrix below:

• Water samples
• Soil samples
• Metal analyses
• Human biological materials

B. I need sample containers and transport boxes.

• Order sample containers and transport boxes

C. I need an order form (mandatory)

1. Download and fill in one of the order forms below:
   • Water
   • Environmental solids
   • Metals in pharmaceuticals
   • Human biological samples
2. Print and complete the order form.
3. Pack the completed order form together with the sample in the transport box.

D. I need a proforma (mandatory).

• Proforma

All white fields need to be filled in and all blue fields need to be checked and updated if needed. Do not forget to declare the Harmonized Code (HS) för each sample.

E1. I only need information where to send the sample because I use my own courier.

We recommend you to use DHL as courier when sending samples to us. The samples must be sent to the following address:

ALS Scandinavia AB
Aurorum 10
SE-977 75 Lulea
Sweden

E2. I need help to transport the sample to the lab.

• Read this leaflet for more information concerning the advantage with our efficient transport solution. Contact our Client service for more information how to get started.

F. Done!

We are pleased that you have chosen ALS as your service provider. If you have the time, we would appreciate if you could help us to improve our services by sending your feedback to us.

Contact information

Client service: +46 920 28 99 00 or info.lu@alsglobal.com
Office hours: 8:00 am - 4:30 pm (GMT +1:00)